CondoCerts handles our fee based documents. This is a link to their website, where you may purchase documents. If you need assistance with other questions, you may reach their customer service at 800-310-6552.
Automatic Payment Program
Touchstone Properties makes it easy our clients with APP. Property Management in Hawaii made easy by using this form to enroll, change, or cancel automatic payment for your monthly maintenance fees. Please fill out this form, and return to us via mail or fax. Don’t forget to include a voided check or deposit slip for enrollment and changes.
Electronic Payments now available!
Touchstone Properties is pleased to announce a partnership with ClickPay. ClickPay is a technology company specializing in electronic payments. Echeck and ACH payments are free. The fee for credit card payments charged by the credit card company will be as follows:
AMEX – 2.95% of your payment Mastercard – 2.95% of your payment
Discover Card – 2.95% of your payment
Visa Card – 2.95% of your payment Debit Cards – $9.95 transaction fee
The payment portal will show the fee before you checkout and will allow you to cancel if you choose to pay with a different card or a pay in a different method.
To make your payment, you will need the name of the owner as stated on the deed and your unit number as stated on your payment coupon. To register for electronic payments, click on the ClickPay Icon below, then click on the register button on the right and search for your association on the website. FYI-You will be directed to www.clickpay.com/touchstone, this is the secure site where you will be making your maintenance fee payments.
We will continue to accept bank lockbox payments by check with the attached coupon as well as our Automatic Payment Program, which is a monthly ACH debit from your specified bank account. These methods of payment are free of any additional fees to your payment.